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2 days ago
Job Title: Technical Support Customer Expert
">Job Overview:- We are seeking a highly skilled and motivated customer expert to join our technical support help-desk team.
- Provide top-notch support for a wide range of data technology products via phone, chat and email.
- Troubleshoot various technical issues with customers.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Perform data entry tasks efficiently.
- Excellent communication skills in French.
- Good command of English (B2+).
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- Hardware and software medium to advanced knowledge.
- Prior experience in technical support will be considered as an advantage.
- Competitive monthly salary + 2 extra salaries per year.
- Refer-A-Friend program with great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
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