
Danish Speaking Tech Expert Wanted
2 days ago
Job Overview:
- Seeking a tech-savvy individual fluent in Danish to work as a customer expert.
We connect customers with top brands for over 30 years. Our team represents leading global businesses, providing customer care, sales & technical support services, and content moderation for social media.
This is a great opportunity to join our Danish customer experience team, supporting customers from Denmark after comprehensive training by certified instructors.
Responsibilities:
- Communicate with customers via phone, chat, and email
- Track and follow cases to ensure efficient closure
- Maintain high customer satisfaction representing a major brand
- Provide troubleshooting for mobile devices
- Assist customers with account and password management
- Educate customers on hardware-related issues
- Escalate unresolved cases to 2nd level support
Requirements:
- Fluency in Danish
- Advanced English knowledge
- Familiarity with iOS and/or MacOS or comparable technology
- Excellent communication skills
- Prior customer support experience advantageous
- Strong troubleshooting skills
What We Offer:
- Support for relocation to Greece (flight tickets, accommodation, house searching)
- Competitive monthly salary + bonus
- Referral program: bring a friend and receive up to €3,000
- Healthcare benefits and discounts
- Full training by certified instructors
- Professional growth opportunities
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company promoting diversity
This role offers the chance to advance your career and represent a top brand worldwide while being part of a diverse and equal opportunities company.
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