Dutch Speaking Automotive Customer Service Representative
1 day ago
Embark on an exciting career journey with our customer service team and take the first step towards a fulfilling role in Greece
Job Description- We are seeking a highly skilled Dutch-speaking customer service professional to join our dynamic team, where you will have the opportunity to engage with clients from leading automotive brands and provide exceptional support through various communication channels.
- As a key member of our team, you will be responsible for delivering top-notch customer service, addressing inquiries efficiently, and maintaining customer satisfaction by resolving issues promptly and professionally.
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat platforms.
- Address customer inquiries accurately and efficiently, ensuring timely resolution of issues.
- Maintain high levels of customer satisfaction by providing personalized support and resolving issues promptly.
- Stay up-to-date with company offerings and industry trends to better assist customers.
- Document all customer interactions thoroughly in our CRM system.
- Fluent in Dutch, both written and spoken; proficiency in English is a plus.
- Exceptional communication and customer service skills, with the ability to multitask and thrive in a fast-paced environment.
- Strong analytical and problem-solving capabilities, with a proven track record of delivering results.
- Previous experience in customer service, preferably in an automotive or related field.
- Familiarity with CRM systems and customer support tools.
- Competitive salary and performance-based bonuses.
- Private health insurance and comprehensive benefits package.
- Opportunities for professional growth and development, including training and mentorship programs.
- A fully paid relocation package, including flight, transfer, and hotel arrangements.
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