Customer Service Representative Opportunity in Greece
1 day ago
We are seeking a highly skilled and experienced customer service agent to join our team in Piraeus, Greece. As a Swedish speaking customer service agent, you will be responsible for delivering exceptional customer service to our Swedish speaking clients via various communication channels. You will engage with customers, address their inquiries, and ensure their satisfaction with exceptional service.
In this role, you will have the opportunity to work in a fully paid relocation package, which includes flight, transfer, and hotel expenses. You will also receive private health insurance, training and development opportunities, performance bonus, fully paid training, great salary, and other benefits.
Responsibilities include managing customer inquiries, troubleshooting problems, and successfully resolving issues. You will effectively communicate product and service information to enhance customer experiences and drive sales. Additionally, you will maintain accurate records of customer interactions in the CRM system and collaborate with team members to ensure a seamless customer service experience.
Requirements for this role include fluency in Swedish and English (both written and spoken), strong communication skills with a keen focus on customer service, previous customer service experience preferred but not required, ability to work effectively in a fast-paced environment and adapt to varying customer needs, proficient problem-solver with a positive attitude, collaborative team player who can also work independently, and willingness to relocate and immerse yourself in a new culture in Greece.
If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Apply now to take your career to the next level in a vibrant new setting
Responsibilities:
- Deliver exceptional customer service to Swedish-speaking clients via various communication channels.
- Manage customer inquiries, troubleshoot problems, and successfully resolve issues.
- Effectively communicate product and service information to enhance customer experiences and drive sales.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with team members to ensure a seamless customer service experience.
- Participate in training sessions and workshops to continuously improve service skills and product knowledge.
Requirements:
- Fluency in Swedish and English (both written and spoken).
- Strong communication skills with a keen focus on customer service.
- Previous customer service experience is preferred but not required.
- Ability to work effectively in a fast-paced environment and adapt to varying customer needs.
- Proficient problem-solver with a positive attitude.
- Collaborative team player who can also work independently.
- Willingness to relocate and immerse yourself in a new culture in Greece.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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