Multilingual Customer Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerService Full time €30,000 - €40,000
Customer Service Representative Job

Betsson is seeking a skilled and customer-focused individual to join our award-winning team as a Customer Service Representative.

This role involves providing top-notch service to customers via email, chat, and telephone while working collaboratively with the team to achieve exceptional customer satisfaction.

  • Provide support to Greek and English-speaking customers through various communication channels.
  • Collaborate with colleagues to deliver outstanding customer experiences.
Key Responsibilities:
  • Handle customer inquiries and concerns via email, chat, and phone calls.
  • Translate promotional texts and customer surveys into local languages.
  • Manage customer accounts effectively.
  • Foster a culture of player safety, protection, and responsible gaming.
Requirements:
  • Excellent command of both Greek and English languages (written and verbal).
  • Strong Microsoft Office skills.
  • Prior experience in customer-facing roles, preferably with a background in multilingual environments.
  • Multitasking and time management abilities.
What We Offer:
  • A dynamic and multicultural work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package including relocation assistance, health insurance, and more.
About Us:

Betsson values its employees and strives to create a positive and inclusive workplace. We believe in employee growth and provide opportunities for professional development.



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