
Online Event Services Support Specialist
1 day ago
Deliver Exceptional Spanish Speaking Support
As a seasoned professional, you will play a pivotal role in providing top-notch customer service to our Spanish-speaking clients. Your expertise will be instrumental in guiding them through our online platforms, ensuring a seamless booking experience for their events.
Key responsibilities include:
- Assisting clients with inquiries related to online ticketing and event services.
- Providing personalized recommendations based on client needs.
- Troubleshooting and resolving client issues efficiently.
- Collaborating with event organizers to ensure accurate and relevant event information is available.
- Monitoring ticketing trends and providing feedback for service improvement.
- Maintaining detailed records of customer interactions and service requests.
The ideal candidate possesses strong communication skills, a focus on delivering excellent customer satisfaction, and the ability to analyze customer needs effectively.
Requirements
- Fluency in Spanish (spoken and written) is required; proficiency in English is a plus.
- Experience in customer service, sales, or the events industry is preferred.
- A collaborative attitude and the ability to work well within a team environment.
- Willingness to embrace new challenges and a genuine interest in the events industry.
Benefits
- Private health insurance
- Training & development opportunities
- Performance bonus
- Extra salary per year fully paid training
- Fully paid relocation package
- Free Greek lessons and other perks
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