Digital Content Moderator

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

As a Digital Content Moderator for Cross Border Talents, you will play a crucial role in ensuring a positive online community experience on our platform. Located in Athens, Greece, this position offers an exciting opportunity to make a difference in the digital world.

Job Summary

This role involves enforcing our Terms of Use and responding empathetically to user inquiries, making our platform a safe and enjoyable space for all users.

We are seeking a highly skilled and motivated individual with fluency in Italian and English language proficiency. Analytical skills, a college-level education, and up to one year of experience in BPO or similar environments are also essential.

Responsibilities
  • Community Engagement: Enforce our community guidelines, respond to user inquiries, and ensure our platform is a welcoming space for all users.
  • Issue Resolution: Investigate reported issues, provide accurate responses, and ensure compliance with our platform guidelines.
  • Continuous Improvement: Analyze user data, identify trends, and suggest improvements to enhance the user experience.
  • Efficiency Optimization: Identify areas for improvement and suggest enhancements to optimize our content moderation processes.
Qualifications and Skills
  • Language Proficiency: Fluency in Italian and English language proficiency.
  • Analytical Skills: Strong reasoning and analytical skills.
  • Educational Background: College-level education preferred (military experience also considered).
  • Experience: Up to one year of experience in BPO or similar environments.
What We Offer

We offer a comprehensive training program, relocation package, and competitive salary. The estimated monthly salary for this role is approximately 1,045.72 EUR, totaling 14,640.08 EUR per annum gross. In addition, we offer a performance bonus of up to 160 EUR per month.



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