Content Moderator

3 days ago


Athens, Attica, Greece Cross Border Talents Full time

We're seeking a proactive Content Moderator to join our team at Cross Border Talents. As a detail-oriented individual who thrives in fast-paced settings and enjoys maintaining online safety, this role could be your perfect fit.

Your focus will be on reviewing user-generated content to ensure it meets platform standards. You'll enforce guidelines, handle user appeals, and work closely with your team to maintain a secure and positive user experience. Stay informed on trends to continuously improve moderation strategies.

Key Responsibilities:

  • Content Evaluation: Review videos, audio, comments, and links, ensuring they align with community guidelines. Flag and manage inappropriate content to safeguard the platform.
  • Policy Enforcement: Make sure all content, including images and titles, follows platform rules and standards.
  • User Support: Respond to user appeals and provide clear guidance regarding content moderation decisions.
  • Compliance: Collaborate with your team to ensure the platform consistently adheres to compliance regulations.
  • Trend Awareness: Monitor user trends and behaviors, identifying potential risks to adjust moderation approaches as needed.
  • Process Enhancement: Provide feedback on moderation methods and collaborate with internal teams to improve tools and strategies.

Requirements:

  • Fluent in Hebrew (C1/C2 level)
  • Fluent in English (C1/C2 level)
  • EU citizenship or a Greek residency card
  • At least one year of experience in Customer Support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow in the field

This role offers a competitive salary of €30,000 per annum, plus additional benefits such as meal allowance, health insurance, and relocation support. Enjoy comprehensive health and life coverage, and take advantage of onsite teamwork opportunities. Apply now and discover how you can contribute to maintaining a safer online space for users worldwide



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