Career Opportunity

1 day ago

Athens, Attica, Greece beBeeAviation Full time
Customer Service Representative for Aviation Department

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Aviation Department.

This is an exciting opportunity for someone who is passionate about providing exceptional customer service and has a strong passion for the aviation industry.

  • Provide top-notch support to Italian-speaking customers via phone, email, and chat, ensuring their needs are met efficiently and effectively.
  • Collaborate with colleagues to meet operational goals and enhance customer experience, fostering a positive and productive work environment.
  • Stay up-to-date with aviation products and policies through ongoing training and development, ensuring expertise in this dynamic field.
  • Document interactions accurately to help improve service quality, utilizing data-driven insights to drive continuous improvement.
  • Develop and maintain excellent communication and problem-solving skills, navigating complex customer issues with tact and diplomacy.
  • Embrace the vibrant culture of Athens, Greece, while building a rewarding career in a thriving field, driving personal and professional growth.
Requirements
  • Fluency in Italian (both written and spoken) is essential for success in this role.
  • A strong passion for customer service and a commitment to helping others is paramount.
  • Experience in customer-facing roles or hospitality is advantageous but not required.
  • Excellent communication and problem-solving skills are vital for success in this position.
  • The ability to multitask and thrive in a fast-paced environment is crucial.
  • A willingness to learn and develop within the aviation industry is essential.
Benefits
  • Competitive salary and bonus structure.
  • Private health insurance and comprehensive benefits package.
  • Training and development opportunities to enhance skills and knowledge.
  • Relocation package including flight, transfer, and hotel expenses.
  • Free Greek lessons and cultural immersion experiences.
  • Discounts and other perks to enhance overall well-being.

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