Financial Customer Support Specialist

24 hours ago

Athens, Attica, Greece beBeeCustomer Full time

Role Summary:

  • We are seeking an experienced customer support specialist to provide exceptional service to our clients.

Job Description:

  • We collaborate with top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust us for delivering exceptional customer experience
  • Be the primary point of contact for customer and client requests
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
  • Resolve issues as they arise - timely and efficiently

Required Skills and Qualifications:

  • Fluency in Czech
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility

Benefits:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses

Additional Opportunities:

  • This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide
  • You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age

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