Hebrew Speaking Ticketing Expert

2 days ago

Athens, Attica, Greece beBeeTicketing Full time

Unlock a unique career opportunity in our Online Ticketing & Event Services Department. As a seasoned consultant, you will engage with Hebrew-speaking clients to provide comprehensive support for their ticketing and event services inquiries.

This role is perfect for individuals who are passionate about the events industry and excel in providing high-quality customer service.

As a Consultant in this department, your expertise will be essential in guiding customers through our online platforms, ensuring they have a smooth and enjoyable booking experience for their events.

Key Responsibilities
  • Assist clients with inquiries related to online ticketing and event services.
  • Guide clients through the ticket purchasing process and provide personalized recommendations to meet their needs.
  • Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
  • Collaborate with event organizers to ensure accurate and relevant event information is available to clients.
  • Monitor ticketing trends and provide feedback to improve our services and offerings.
  • Maintain accurate records of customer interactions and service requests within our CRM system.
Requirements
  • Fluency in Hebrew (spoken and written) is required; proficiency in English is a plus.
  • Experience in customer service, sales, or the events industry is preferred.
  • Strong communication skills with a focus on providing excellent customer satisfaction.
  • Ability to analyze customer needs and deliver effective solutions.
  • Familiarity with online ticketing and event management platforms is advantageous.
  • A collaborative attitude and the ability to work well within a team environment.
  • Willingness to embrace new challenges and a passion for the events industry.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks

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