Innovative Home Solutions Expert

4 days ago


Athens, Attica, Greece beBeeCustomerService Full time €104,000 - €130,878
Home Solutions Expert

We are seeking a skilled and dedicated individual to join our team as a Home Solutions Expert. This is an exciting opportunity to work with innovative home technology products and provide exceptional customer service.

Job Overview:
In this role, you will play a key part in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting. You will handle incoming phone calls, messages, and emails from customers, and offer information and assistance on our range of products, including vacuum cleaners, air purifiers, hair care tools, and more.

Key Responsibilities:
  • Handling customer inquiries and providing solutions to technical issues.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.

Requirements:
To succeed in this role, you will need excellent writing and verbal communication skills, strong attention to detail, and good technical troubleshooting and problem-solving skills. Experience in customer support or technical support roles will be appreciated.

Benefits:
  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Relocation support for international candidates.
  • Opportunities for career growth and advancement.

About Us:
We are a dynamic and forward-thinking organization committed to delivering exceptional customer experiences. Our team is passionate about innovation and excellence, and we offer a supportive and inclusive work environment that encourages collaboration and creativity.

What We Offer:
* Comprehensive health insurance and wellness programs
* Retirement savings plan and employee stock ownership program (ESOP)
* Flexible work arrangements and remote work options
* Professional development and training opportunities
* Recognition and reward programs for outstanding performance

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