Senior Spanish Language Customer Service Specialist

4 hours ago

Athens, Attica, Greece beBeeCustomer Full time €30,000 - €50,000
Spanish Speaking Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Spanish Speaking Customer Service Representative. In this role, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.

Responsibilities:
  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management.
  • Be positive and proactive, with a desire for continuous improvement processes.
  • Provide and maintain strong, professional relationships with all customers, always showing empathy.
  • Strive towards customer retention and loyalty, fully supporting customers to achieve successful outcomes to their inquiries.

Requirements:
  • Excellent Spanish communication skills.
  • Good command of English.
  • Great communication and soft skills.
  • Good computer skills.
  • Experience in customer service will be appreciated.
  • Positive attitude and team spirit.

What We Offer:
  • Complete support to help you ease your relocation to Greece.
  • Competitive monthly salary.
  • Referral Program: Bring a friend and get up to €3.500 depending on the language.
  • Healthcare benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events as well as community and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.

Join Our Team:

This is a unique opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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