
Multilingual Customer Experience Representative
3 days ago
At Concentrix Hellas, we're looking for a French speaking representative who can deliver exceptional customer experiences.
This role is perfect for someone with strong communication skills and a passion for helping others.
You'll be the face of our company, interacting with customers in French, and using your problem-solving skills to resolve their queries.
We offer a comprehensive benefits package, including relocation support, competitive remuneration, and opportunities for career growth.
Sounds like you? Let's explore this opportunity further
Job Description:- Manage inbound calls, emails, or live chats
- Assess customers' needs and provide solutions
- Build relationships through open and interactive communication
- Provide accurate information using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions and process customer accounts
- Proven customer support experience
- Fluent in French
- Good level of English
- Strong focus on customer needs and understanding of customer behavior
- Strong communication, problem-solving, and active listening skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Full Relocation Support (including flights, accommodation & transportation)
- Indefinite contract
- Competitive remuneration package (14 salaries/year)
- Daily meal voucher
- Private health insurance + Dental Care
- Opportunities for international career growth
We appreciate your unique background and motivation. Join our fun-loving community and create unforgettable customer experiences
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