Transactions Risk Specialist Role
1 day ago
Description:
">Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities. We are here to solve complexity by connecting millions of flights and travelers across the globe.
">We strive to make the world smaller for our customers while creating a bigger world of opportunities for ourselves. Our diverse team of passionate professionals makes us the industry's tech wonder and the best in the world at what we do.
">As a Transaction Risk Expert, your main responsibility will be to protect Etraveli Group from financial losses due to fraudulent activities while maintaining sales and customer experience in top performance.
">You will screen potentially high-risk transactions accurately and in a timely manner utilizing a wide range of fraud prevention systems, tools and reports.
">Identify fraud patterns or abnormalities and take appropriate actions to prevent similar activities and mitigate potential future fraud.
">Thoroughly process and analyze fraud alerts received from external sources.
">Ensure transaction authenticity by contacting customers via phone and/or email.
">Propose innovative improvements to our existing processes aiming to further enhance our fraud prevention and detection strategies.
">Deliver dynamic tasks & provide support for a wide range of business analyses.
">Stay up to date with the latest online fraud trends, practices, and tools through continuous learning & research.
">Requirements:
">Bachelor's degree and/or studies preferably in Science, Technology, Engineering, Mathematics.
">Excellent command of the English language.
">Advanced experience with MS office (especially Excel).
">Data driven approach along with strong critical, analytical and investigation skills.
">Ability to act proactively, take initiatives and demonstrate a can-do attitude focusing on producing high quality results within a fast-paced environment.
">Team player with strong interpersonal and communication skills including the ability to effectively interact with clients.
">Work independently, meet tight deadlines while navigating multiple systems and processes.
">Discretion in dealing with confidential information.
">Benefits:
">Enjoy a relaxed work environment where you can have fun while working.
">Free breakfast, beverages & fruits, playing ping pong or video games.
">A large floor space with bright atmosphere in central Athens.
">Regular company/department/team activities and events outside the office space.
">Health Benefits Through partners offer a private health insurance plan.
">Monthly ticket restaurant card to spend in thousands affiliated restaurants.
">Hybrid working environment enabling flexibility #LI-Hybrid
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