
Retail Store Operations Leader
23 hours ago
At our retail organization, we are seeking an experienced Store Operations Manager to join our team. The role will report to the Store Manager and be responsible for supporting all aspects of store operations.
Key Responsibilities:- Support the Store Manager in staffing, scheduling, training, and performance management.
- Lead the sales team by example to ensure a consistent and high-level customer experience.
- Monitor and drive key performance indicators (KPIs) to meet or exceed sales goals.
- Focus on visual merchandising, setup, and restocking, setting the customer service standard that reflects our brand's standard.
- Maintain the highest level of product knowledge and be able to define and communicate the importance of our company's history and heritage to customers.
- Manage inventory processes including receiving, transfers, and stock replenishment.
- Ensure compliance with company policies and procedures, including loss prevention and safety protocols.
- Foster a collaborative and positive work environment that supports team development and morale.
- Act as the Manager on Duty (MOD) in the absence of the Store Manager.
- Minimum 2 years of retail experience, with at least 1 year in a supervisory or management role (preferably in a fashion retail brand).
- Knowledge of Retail sales dynamics.
- Strong interpersonal, communication, and organizational skills.
- Proven ability to lead a team and drive results in a fast-paced retail environment.
- Flexibility to work weekends, evenings, and holidays as required.
- High school diploma or equivalent; college degree preferred.
- Competitive salary.
- Bonus Scheme.
- Medical Plan.
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