
Become a Customer Service Expert in Athens, Greece
2 days ago
We are seeking a highly skilled Customer Advisor to join our team in Athens, Greece. As a Customer Advisor, you will be responsible for representing a worldwide brand and providing exceptional customer service.
The ideal candidate will have excellent communication skills, fluency in Maltese, and good knowledge of English. They will also possess strong typing skills and the ability to work in rotating shifts.
The role requires the ability to develop customer relationships, grant the best experience for the customer, and troubleshoot through open questions, support documents, and system training. The successful candidate will also offer recommendations to common problems or frequently asked questions.
Key Responsibilities:- Represent a worldwide brand;
- Integrate a multicultural environment;
- Develop customer relationships and grant the best experience for the customer;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
- Fluency in Maltese (C2 Level or Native);
- Good knowledge of English (B2 level);
- Typing Speed: 25 words per minute;
- Availability to work in rotating shifts;
- Good computer skills;
- Any kind of previous experience or contact with clients;
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- Paid travel Expenses;
- Accommodation in a hotel for the first 14 days;
- Renewable contract of 12 months;
- Health Coverage and Private Health Care;
- Attractive Salary with performance bonus;
- Working hours: 40h per week = 8 hours per day / 5 days a week;
- Greek lessons;
- Free Real Estate Agency Fee.
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