
Lead Floor Associate
12 hours ago
We are seeking a skilled and dedicated Floor Supervisor to join our team.
- This is a leadership role responsible for ensuring the cleanliness, organization, and overall guest satisfaction on their assigned floors.
- Reporting directly to the Housekeeping Manager, this position requires strong leadership, attention to detail, and excellent communication skills.
The successful candidate will have a minimum of two years' experience in housekeeping, preferably with supervisory responsibilities. A hospitality or related diploma will be preferred. Computer literacy, strong written and verbal English communication skills, and ability to work independently are essential.
Key Responsibilities:
- Oversee housekeeping operations for assigned floors, ensuring guest rooms and public areas meet high standards.
- Conduct regular inspections of rooms and common areas, addressing issues and ensuring timely rectification.
- Allocate tasks, supervise daily operations, and manage housekeeping staff on assigned floors.
- Report any maintenance issues, room damages, or guest complaints immediately to the Housekeeping Manager.
- Monitor inventory levels of housekeeping supplies, ensuring availability and proper storage.
Requirements:
- Strong leadership and organizational skills.
- Capable of standing or walking for extended periods.
- Effective problem-solving and interpersonal abilities.
- Guest-focused with a professional and pleasant demeanor.
Benefits:
- Attractive remuneration package.
- Ongoing training and career development opportunities.
- Transparent and collaborative work environment.
- Regular team-building activities and events.
Join us in creating memorable experiences for our guests.
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