Γνωστικόςابه Χειριστής Τηλεφωνικής Πώλησης

Το O電話 Team continuously develops innovative solutions for its Customers to improve their experience and increase productivity through the best telecommunications practices within our Organization, and empowers you with various tools, techniques, and equipment to collaborate effectively across different departments, addressing Customer inquiries, requests, and complaints efficiently.

Participating as a Coach, your primary goal is to establish effective collaboration, stimulate innovation, and reinforce an empowering culture that engages every single team member, every department, and each external partner in delivering success-oriented responses to customer needs.

Your ability to bring people together and energize them with your passion for creating outstanding experiences will have a direct impact on driving business growth by optimizing resource use, streamlining processes, and improving productivity.

You'll be involved in defining action plans, collaborating with cross-functional teams, promoting cultural change, fostering diversity, equity, and inclusion, cultivating excellent relationships with customers and internal partners, enhancing individual skill sets, communicating complex information clearly, building agile leadership capabilities, and providing insightful data-driven feedback to inform informed decisions.

Your strengths will lie in demonstrating genuine care, inspiring meaningful conversations, strategically analyzing problems, exploring potential solutions, listening attentively, asking incisive questions, interacting thoughtfully, capitalizing on diverse perspectives, respecting differing opinions, orchestrating team efforts, facilitating communication flow, identifying issues, and nurturing resilience throughout the organization.

To achieve this level of engagement, transparency, and personal accountability, we expect you to lead by example, validate core values, appreciate support structures, intervene decisively during times of turmoil, trigger creative problem-solving thinking, demonstrate social responsibility, articulate persuasive narratives, convince influential stakeholders, prioritize limited resources, resolve conflicts peacefully, recognize team achievements, show compassion toward struggling employees, champion mentally challenging situations, generate answers to sophisticated questions, ensure service delivery quality, leverage hands-on learning, share successful strategies, instill consistency, foster workgroup identity, simplify task clarification, coach talent development, gauge personal risk appetite, predict rapidly shifting market trends, offer regulatory guidance, plan strategic projects, evaluate reward systems, enhance job satisfaction, and commit regularly to perform self-reflection.