Dyson Product Specialist

20 hours ago


Athens, Attica, Greece beBeeCustomerService Full time €4,000 - €6,000
English Speaking Customer Experts for Dyson

The Role:
Apart from being a passionate advocate for Dyson products, you will be an essential link between our customers and the innovative home solutions we provide. This means handling incoming phone calls, messages, and emails with professionalism and courtesy.

Your Key Responsibilities:
  • Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.

Requirements:

You'll need to possess excellent writing and verbal communication skills in English (British), strong attention to detail, good technical troubleshooting and problem-solving skills, as well as the ability to handle unexpected changes and customer concerns with professionalism.

What We Offer:

We're committed to providing a fantastic working environment with relaxing break areas, full training by certified instructors on Dyson products and customer service techniques, professional growth and development opportunities, special events, community involvement, and social responsibility initiatives, free online Greek language courses, healthcare benefits and numerous other discounts, and competitive compensation package. It's also a great opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide.

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