Polish Tech Support Role

22 hours ago

Athens, Attica, Greece beBeeCareer Full time €4,000 - €6,000

Are you passionate about technology and customer service? We have an exciting opportunity for a Customer Support Specialist to join our team.

As a Customer Support Specialist, you will play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.

Key Responsibilities:

  • Handling incoming phone calls, messages, and emails from customers.
  • Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.

Requirements:

  • Excellent writing and verbal communication skills in Polish and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.

We offer:

  • A competitive monthly salary + 2 extra salaries per year.
  • A referral program that rewards employees for bringing in new talent.
  • Healthcare benefits and numerous other discounts.
  • Full training by certified instructors on Dyson products and customer service techniques.
  • Professional growth and development opportunities.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • A workplace that fosters diversity and inclusion.

This is a fantastic opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide. You will be part of a team that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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