Danish Customer Support Specialist
2 weeks ago
The Danish Customer Support Specialist is responsible for supporting customers in Denmark & deliver superior customer satisfaction on fleet, asset and mobile workforce management solutions. This position requires strong communication skills as you will analyze the customers' issues, refer to the appropriate resource material or consult other experts and provide the appropriate solution.
The team is enthusiastic with high ambitions and they are seeking a new member to to exploit their knowledge and development all together. If you are a native Danish speaker & you're looking your next opportunity in Athens, well, this is your chance
key responsibilities
provide effectively end-user support & troubleshoot issues with urgency, analyse problems & provide solutions to every customer issue on their first contactreply to customers' needs by answering calls, email or live chat tools regarding issues or general inquiriesupdate the internal database with all apropriate information & customer interactionrepresent all clients in a positive & professional matterenhance customer relations so as to build customer retentionexperience Previous experience in customer service is an asset.
skills High adaptability in dynamic working environments & rotating shifts (24/7)Strong communication skills, both written and verbalClient-centric mindsetAbility to articulate technical issuesTeam player with a positive attitude and the drive to go above and beyond to achieve success
qualifications native level in Danishexcellent level of EnglishPC literacy experience would be a plus
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Danish Customer Support Specialist
2 weeks ago
Remote All Over Greece Randstad Hellas Full timeThe Danish Customer Support Specialist is responsible for supporting customers in Denmark & deliver superior customer satisfaction on fleet, asset and mobile workforce management solutions. This position requires strong communication skills as you will analyze the customersâ issues, refer to the appropriate resource material or consult other experts and...
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