French Customer Service Advisor
2 weeks ago
Are you fluent in French and passionate about travel and tourism? Here's your chance to ignite your career by working as a French Customer Service Advisor representing the world's largest marketplace for unique stays and experiences, while partnering with the Olympic Games in Paris, France. Join a global community support team and support hosts & guests by providing rebooking assistance, managing refunds, facilitating reimbursements, and more.
If all these sound appealing, keep reading & you realize that this French Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed
key responsibilities
Manage incoming requests & ensure an utmost customer satisfactionResolve customer enquiries regarding guests' bookingsProvide accurate, valid & complete information by using the right methods/toolsBuild sustainable relationships of trust through open & interactive communicationPromote additional features relevant to client's new servicesexperience Previous working experience in a similar role is not required.
skills Excellent verbal & written communication skillsTeam spirit & flexibility in working in shiftsCustomer-centric mindset
qualifications An exceptional level in the French languageAdvanced English skillsPC literacy
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