Travel Consultant

Marine Tours – proudly recognized as one of the Best Workplaces 2025 – is a leading travel management company, possessing top-line expertise in crew and shipping executives' travel (Marine & Offshore Travel), as well as Corporate Travel, while at the same time being highly specialized in MICE services.

We are the strategic partner of the most admired shipping companies and enterprises transforming their business goals into unique travel experience and supporting them in fulfilling their mission. With over 4 decades of experience, global reach of service and unmatched know-how in effective travel management, Marine Tours has received numerous distinctions and awards from the most credible international organizations for its highest standards of service & business development.

Travel Consultant (Remote)

For our growing Operations Team in Marine Tours, we are looking for energetic, enthusiastic, and talented individuals with a strong team spirit who will use their expertise to drive solid personal & team performance. We need passionate and committed professionals with a strong sense of excellence in customer experience who want to make their mark.

This new position is ideal for professionals seeking to work fully remotely, making it an excellent opportunity to take the next step in your career

Your Role

As part of a highly motivated team of Travel Consultants, your main role is to offer travel services to Marine Tours customers, consistently exceeding their expectations and delivering exceptional results.

Responsibilities

• Attend to customer needs and always offer the best options possible to match their requests
• Communicate with the customer over the telephone or by e-mail to discuss their journey needs in detail and guide them through all the available choices for domestic and international destinations, transport, insurance and tariffs
• Provide airfare / ferry / Voucher and other travel documents while able to amend the existing reservations (reissue-refunds-EMD) according to customer requirements
• Have solid experience in managing group travel

Profile

• Tourism, Hospitality or Business studies
• Previous experience in a similar role will be considered a plus
• Strong know-how of GDS (Galileo, Amadeus, Sabre, Forth CRS) and other reservation systems (air tickets, sea transfers)
• Excellent user of MS Office (Word, Excel)
• First-rate written and verbal communication skills in Greek and English
• Strong problem-solving skills and the ability to successfully resolve customer issues
• Patience level should be high
• Flexible and inquisitive personality
• Exceptional commitment to learning

We strive to continuously improve our services and consistently exceed customers' expectations.

The right person will …

• Be at their best in a fast-paced and challenging environment where anything can happen in a day's work
• Make things happen and turn resourcefulness into second nature
• Take immense pride in expertly managing time and priorities
• Love working in a strong team culture where positive communication and great ideas thrive

If you think you have what it takes, we are looking forward to hearing from you