Order Reconciliation Associate

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. 

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

With the Athens office being one of the largest, hosting around 640 employees working from the center of Athens for the rest of the world. 

Position Overview 

We are looking for an Order Reconciliation Associate to join our Finance Department in Athens.

The Order Reconciliation team is responsible for handling incoming Sales Orders, ensuring their closure, reconciliation, and accurate accounting within our ERP system. The team in Athens comprises 11 members who closely collaborate with our other teams based in Uppsala (Sweden) and Mumbai (India).

As an Order Reconciliation Associate, you will manage various tasks, all aimed at ensuring the accurate booking of revenue and cost associated with our sales orders. These tasks involve, among others, reviewing daily statements, reconciling multiple accounts and resolving discrepancies. It is also important to identify system errors, investigate any unusual transactions and report your findings on a daily basis.

Responsibilities 

• Correct errors and discrepancies with adjustment postings in the accounting system
• Close any open sales orders not automatically invoiced
• Perform reconciliation and manage sales orders utilizing multiple platforms/systems including D365, Global Distribution Systems (GDSs), Billing and Settlement Plan (BSP)
• Identify areas of improvement and provide feedback on ongoing processes
• Spot errors,conduct investigations and report findings in accordance with our guidelines
• Collaborate effectively with various teams to achieve results
• Offer assistance and support to the team as required

Requirements

• BS degree in Accounting, Finance or relevant field
• Excellent verbal and written communication skills in English 
• Very good knowledge of Microsoft Excel and Google Apps 
• High degree of attention to detail and trustworthiness
• Ability to work under pressure and meet deadlines 
• Can-do attitude, self motivated
• Proactiveness and initiative-taking abilities

Nice to have

• Previous experience in the Travel Industry
• Knowledge of GDSs (Amadeus, Sabre, Travelport) 
• Previous experience with ERPs, preferably Microsoft Dynamics 365

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility #LI-Hybrid
• Office in the City – We sit on bright, large floors (over 4000㎡) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Team activities - We also like to schedule company/department/team activities and events outside the office space
• Fun & Work - We have a relaxed work environment where you can enjoy free breakfast, beverages & fruits, playing ping pong or video games.

*If interested, please send your CV in English*

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

#LI-LO1