Customer Service Support
7 days ago
PRINCIPAL RESPONSIBILITIES
:
Description of major duties and responsibilities of the role.
- Call handling
- Query and complaint management.
- Liaison with warehouse / monitor delivery performance
- Backorder management.
- Sales support.
- Liaison with Accounts Receivable.
- Price management and control.
- Customer master data maintenance.
- Recall support
- Ensure customer orders are processed on time and accurately.
- Ensure customer calls are handled in a timely and professional manner.
- Manage customer and sales team queries. Ensure all queries are responded to in an accurate, timely and professional manner.
- Provide product availability, stock information and delivery information to customers and sales in an accurate and timely manner.
- Ensure all returns, credits and debits are processed on time and in line with existing procedures.
- Support pricing queries and the invoicing process as needed
EDUCATION / EXPERIENCE REQUIREMENTS
:
Minimum level of education/experience required.
- Fluency in English is required
- 2-3 years Customer Service experience
- Relevant 3rd level qualification and advantage
- High level of accuracy
- Strong attention to detail
- Good computer skills; knowledge of Microsoft Office tools and SAP an advantage
- Excellent communication skills
- Professional telephone manner
- Strong service orientation
- Ability to build strong relationships with customers and internal colleagues
- Self-Starter / 'Can Do' approach
- Time management & organisational skills
- Goal orientated
SPECIALIZED SKILLS & OTHER REQUIREMENTS
:
Additional preferred or required qualifications.
- Approachable and enthusiastic
- Flexible and adaptable
- Engaging and relating
- Able to work on own initiative and as a team player
- Good organizational skills with cultural awareness and sensitivity
- Good judgment and problem-solving skills
WORKING ENVIRONMENT:
☒ Hybrid Teleflex Athens office (3 days per week)
COMPANY INFORMATION:
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people's lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anaesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose driven innovation, and world-class products can shape the future direction of healthcare.
Teleflex is the home of Arrow, Barrigel, Deknatel, QuikClot, LMA, Pilling, Rüsch, UroLift and Weck – trusted brands united by a common sense of purpose.
At Teleflex, we are empowering the future of healthcare. For more information, please visit
.
Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at:
The description above represents the most significant duties of this role but is not all inclusive. Other work assignments comparable to the level of responsibility indicated above may be required.
-
Customer Support for Financial Services
2 weeks ago
Athens, Attica, Greece Blu Selection Full time €25,000 - €40,000 per yearQuality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you Whatever your...
-
Customer Support
7 days ago
Athens, Attica, Greece REAL Rec Solutions Full time €12,000 - €18,000 per yearRecruitment Process: Easy online recruitment process (phone call interview)No Experience Needed: What matters are your language skills and willingness to learn new thingsWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many...
-
Athens, Attica, Greece Percepta Full time €25,000 - €40,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Dutch-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers for...
-
Athens, Attica, Greece TTEC Full time €25,000 - €35,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a French-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers for...
-
Athens, Attica, Greece TTEC Full time €25,000 - €40,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Swedish-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers...
-
Athens, Attica, Greece TTEC Full time €25,000 - €40,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a German-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers for...
-
Athens, Attica, Greece TTEC Full time €15,000 - €30,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Greek-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers for...
-
Athens, Attica, Greece TTEC Full time €25,000 - €35,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Romanian-English Travel Customer Service in support of working on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build or level-up your career in the travel industry? Whether it's getting answers...
-
Athens, Attica, Greece TTEC Full time €25,000 - €40,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As aDutch-English Travel Customer Servicein support ofworking on site in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be DoingLooking to build or level-up your career in the travel industry? Whether it's getting answers for...
-
Athens, Attica, Greece TTEC Full time €15,000 - €30,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Croatian-English Travel Customer Service Associate in support of working in Greece, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be Doing Looking to build your career in the travel industry? Whether it's getting answers for customers...
