Recruitment Manager

6 hours ago

Athens, Attica, Greece IntouchCX Full time €30,000 - €60,000 per year

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story -

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI-driven solutions. For over 20 years, we've been scaling with soul—combining technology, creativity, and innovation to deliver world-class results. We build trusted, long-term partnerships with some of the world's most recognizable brands, while empowering our people to drive meaningful change every day.

About The Job
We're looking for a Recruitment Manager to lead and inspire our recruiting team while acting as the key link between Recruitment, HR, and Operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships, and knows how to turn ambitious hiring targets into success stories.

As a Recruitment Manager, You Will…

  • Lead, motivate, and develop the recruiting teams—fostering growth, engagement, and performance.
  • Partner closely with HR and Operations to ensure alignment with business goals and compliance requirements.
  • Drive the execution of people-related initiatives and recruiting deliverables across major partners.
  • Build and maintain a strong online recruitment presence to attract top talent and strengthen our employer brand.
  • Think outside the box to design, implement, and sustain a healthy, high-quality candidate pipeline that supports long-term business growth.
  • Analyze, track, and present key hiring metrics and insights to enhance performance.
  • Manage special projects and continuously refine high-volume recruiting practices to meet evolving needs.

As a Recruitment Manager, You Have…

  • A university degree, ideally in Human Resources or a related field.
  • 3+ years of proven leadership experience.
  • Strong HR or recruiting background in fast-paced, high-volume environments (contact center experience is a plus).
  • A solid understanding of Operations is considered an asset.
  • Exceptional communication and relationship-building skills, both written and verbal.
  • A detail-oriented and analytical mindset, with a creative and solution-focused approach.
  • Excellent organizational and project management abilities, with the confidence to manage multiple priorities.
  • The ability to adapt quickly, stay strategic under pressure, and keep a service-first mindset.

Benefits Of Working As a Customer Service Representative:

  • Competitive salary
  • Industry-leading benefits:
  • Medical and life insurance
  • In & out of hospital benefits
  • Mental health support line
  • 20-26 paid days off per year
  • On-site occupational physician
  • Monthly meal vouchers
  • Career path planning & E-learning career development platform
  • Weekly coaching sessions
  • Global incentive programs
  • Medical and life insurance
  • Fun, supportive work environment
  • Opportunity to be part of a rapidly expanding global company
  • Amazing career growth opportunities

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