Fully Remote Italian Customer Service
2 days ago
Fully Remote Italian Customer Service - FedEx Project
Start Date
: 16 December
Location:
Fully Remote (Greece)
Project
: FedEx
About The Role
We are looking for Italian-speaking Customer Service Agents to join the FedEx project. This is a fully remote position, offering long-term stability, competitive pay, and performance-based rewards.
What You Will Do
Provide customer support to Italian clients via phone, email, or chat.
Assist with shipment tracking, delivery updates, and general inquiries.
Ensure a high-quality customer experience aligned with FedEx standards.
Collaborate with internal teams to resolve issues efficiently.
Salary & Benefits
Gross Salary
gross monthly salary
Performance Bonus
Up to 15% of your gross salary, based on productivity and target achievement.
Salary Increase
After 36 months of employment, salary increases to gross (applied from the first payroll cycle after completing 36 months).
Relocation Package (if relocating from the EU)
2 weeks hotel accommodation
Flight ticket (inside the EU)
Airport pick-up
Real estate agency fee covered
Requirements
Native or fluent Italian.
Good English communication skills.
Ability to work remotely and independently.
Strong problem-solving and customer service skills.
Schedule
Monday-Friday hours per day, with rotative shifts)
Contract Type
Full-time, remote
WAHA (Work-At-Home-Agent) option: YES
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