CRM Solutions Consultant

1 day ago


Athens, Attica, Greece Epsilon Net Full time €40,000 - €60,000 per year

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:

Career Growth – Become part of a team that fosters growth, learning, and personal development.

Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.

Top Clients & Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.

Your Role

As a CRM Solutions Consultant, you'll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.

Your Mission

  • Client Interaction & Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.

  • Configuration & Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.

  • Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.

  • System Testing & Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.

  • Training & Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.

  • Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.

What You Offer

  • Βachelor's degree in computer science, Software Engineering, Economics, Business Administration or another related field.

  • 3 years of experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, or other modules).

  • Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.

  • Proven experience in gathering client requirements and translating them into effective CRM solutions.

  • Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.

  • Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.

A great asset


• Prior experience in implementing Microsoft Dynamics D365 CRM


• Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).


• Valid Microsoft certifications – advantage

What We Offer

Competitive salary & benefits package.

Ongoing training & career development (Epsilon Training & Epsilon College).

Private medical insurance & psychological support services.

Hybrid working model (Athens & Thessaloniki) / Remote for other cities.

Multi-awarded workplace (Fortune's 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).


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