Front Office Manager

5 days ago


Corfu, Ionian Islands, Greece MarBella Collection Full time €25,000 - €40,000 per year

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.

Mar-Bella Collection is looking for Front Office Manager to join our team for season 2026.

Duties & Responsibilities:

  • Supervise the operations & SOPs of reception, guest relations, porters & doorman team
  • Support all the shifts
  • Deal with customers and handle complaints
  • Meet guests' requests
  • Train the front office team
  • Upsell
  • Monitor staffing levels to meet & cover business demands
  • Schedule shifts
  • Monitor stock and office supplies
  • Prepare and monitor office budget
  • Respond to guests' emails
  • Ensure company's policies and security requirements are met

Skills:

  • Excellent training skills
  • High ability to motivate and lead the team
  • High level of commercial awareness and sales capabilities
  • Excellent leadership, interpersonal and communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Flexibility to respond to a variety of work situations

  • Problem Solver

  • Good Communicator
  • Responsible
Requirements

Qualifications

  • Proven work experience as a Front desk manager or Reception manager in an equivalent 5* hotel
  • Experience in leading teams
  • Excellent knowledge in computer programs such as MS Office, POS Systems
  • Excellent command of English (any additional languages will be considered an asset)
  • Graduate of Hospitality and Tourism School

Skills

  • Excellent training skills
  • High ability to motivate and lead the team
  • High level of commercial awareness and sales capabilities
  • Excellent leadership, interpersonal and communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Flexibility to respond to a variety of work situations

  • Problem Solver

  • Good Communicator
  • Responsible
Benefits

Mar-Bella Collection offers:

  • Competitive compensation package
  • On-going training opportunities
  • Accommodation ( if necessary)
  • Meals within the premises
  • Working uniform (and its cleaning)

Join us and become part of MarBella Collection Family.



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