HR & Payroll Coordinator (S25)

Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. 

As we continue to expand our portfolio, we are seeking a talented individual to join our team as a HR & Payroll Coordinator.

The HR & Payroll Coordinator supports the smooth operation of the hotel by providing comprehensive human resource services in various tasks, such as hiring processes, onboarding, training, health & safety, housing, and payroll. He/she processes employee payroll, maintains accurate records, and helps in resolving any payroll-related issues. This position aims to foster a positive workplace culture aligned with the Group's values and standards.

Responsibilities

• Collect and prepare payroll data for entry into the payroll system
• Maintain accurate records of employee compensation and benefits
• Manages HR Information Systems, such as Pylon and ESS, Clock-in/Clock-out (Orometrisi), ERGANI and EFKA
• Help in any payroll-related inquiries and resolve any issues in a timely and efficient manner
• Interpret and apply payroll policies and procedures to ensure compliance with company standards
• Assist in processing overtime, bonuses, and other types of compensation
• Prepare and distribute payroll-related documentation
• Ensure the collection of any necessary hiring documents, including employment contracts.
• Manage onboarding processes, ensuring new hires are equipped with necessary resources and training.
• Manage employee housing and ensure the efficient operation of accommodation facilities.
• Perform periodic audits for safety, Security and state of repair of the staff accommodation facilities.
• Manage employee restaurant's efficient operation and standards.
• Serve as a point of contact for employee inquiries and concerns, ensuring fair and professional resolutions.
• Maintain up-to-date employee records in accordance with legal and organizational standards.
• Ensure compliance with labor laws and hotel policies.
• Oversee the scheduling of doctor visits and ensure the completion of the medical examinations.
• Coordinate training sessions for staff development and compliance.
• Track training completions and file signed attendance sheets.
• Assist, as necessary, in the performance review process.
• Coordinate, review and execute all employee reward activities.
• Contribute to any special HR initiatives and events.
• Generate HR-related reports and metrics as requested, e.g. about training.

Requirements

• At least 2 years of experience in HR & Payroll processes with a hospitality industry background
• Proficient with Microsoft Office and PYLON software
• Excellent knowledge of Epsilon HRMS and Clock-in/Clock-out (Orometrisi)
• Familiarity with labor laws and HR compliance requirements.
• Strong analytical and problem-solving skills with acute attention to detail
• Strong interpersonal and both written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• High level of discretion and confidentiality.
• Empathy and emotional intelligence to handle employee relations.
• Adaptability to fast-paced, dynamic environments.
• Attention to detail and a commitment to accuracy.
• Ability to work independently and collaboratively in a team environment
• Fluent in English

Benefits

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment
• Accommodation & meals

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.