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Danish Customer support for an International Entertainment Brand in Greece
2 weeks ago
Bring Magic to Every Interaction – Join Our Entertainment Support Team in Greece
Are you a fan of storytelling, creativity, and global brands? Then this is your opportunity to be part of a customer experience team supporting one of the world's most beloved entertainment platforms.
Role Overview:
As a Customer Specialist, you'll assist users with access, subscriptions, and technical concerns while ensuring every interaction reflects the brand's friendly and imaginative spirit.
Key Responsibilities:
- Support subscribers with account access, billing, and content-related questions
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Maintain brand tone while addressing concerns across chat and email
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Resolve login issues and help users navigate platform features
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Offer empathetic guidance in line with entertainment-focused user expectations
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Uphold service quality and customer satisfaction standards with each case
Requirements:
- Fluent in Danish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let's connect
