Operations Analyst

Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€10bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.

We are looking for a highly motivated Operations Specialist to join our Operations team in Athens. This role will be responsible for collecting and reviewing operational data (eg. volumes of tasks, time per user etc.), monitoring daily operations, tracking KPIs and operational metrics, and measuring department's performance.

More specifically, a day in the life of an Operations Specialist includes:

• Supporting the team in delivering requirements for new tools, systems, and standard operating procedures, always targeting optimization of workflows;
• Maintaining documentation of processes and ensure operational compliance;
• Proposing initiatives to optimize the effectiveness of process within the team;
• To propose operational improvements that will make your teammates content with their job;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• 5-7 years of experience in the banking sector or Servicers;
• Familiarity with the core activities of Loan Operations;
• Fluency in English, both written and verbal;
• Proficiency in Microsoft Excel, Word, and PowerPoint;
• Solid understanding of business operations, process optimization;
• Strong analytical skills with attention to detail;
• Studies in business administration, finance, STEM, or any related field; a master's degree will be considered an asset;
• Ability to analyze and combine data and information, to achieve the desired outcomes;
• Excellent communication and interpersonal skills;
• Active listening skills and team spirit.

Benefits

Your Life @ Quant 

This role is a office-based opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.  
Find out more about #LifeatQuant  

Your benefits 
Join the #Qteam and enjoy: 

Competitive compensation, Meal vouchers, and annual bonus programs. 

Cutting-edge IT equipment, mobile phone, and data plan. 

Modern facilities, free coffee, beverages, and indoor parking. 

Private health insurance, occupational doctor, workplace counselor and nutritionist. 

Onsite gym, wellness facilities, and ping pong room. 

Career and talent development tools. 

Mentoring, coaching, personalized annual learning, and development plan. 

Employee referral bonus, regular wellbeing, ESG, and volunteering activities. 

At QUANT, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior. 

Application Note: All CVs and application materials should be submitted in English to be considered for this position. 

Disclaimer: QQuant collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.