AI Software Developer

AI Software Developer (Mid–Senior Level)

CDM Medical Group

Location:
On site

Employment Type:
Full-Time

Department:
Technology & Digital Innovation

CDM Medical Group
is advancing its digital transformation, building intelligent systems that enhance

patient communication, streamline call-center efficiency, and automate administrative workflows. We are seeking an experienced
AI Software Developer (Mid–Senior Level)
to drive the development of our next-generation AI call-center assistants, CRM automations, and appointment-management platforms.

This role is ideal for someone who has strong applied AI experience, enjoys building production systems, and wants to shape how modern healthcare interacts with patients.

Role Overview

As a mid–senior AI Software Developer, you will architect, develop, and optimize AI-driven solutions powering our medical call-center operations. You will lead key components of the system, mentor junior engineers, and collaborate with operations and administrative teams to deliver robust and scalable digital tools.

Your work will directly impact how thousands of patients reach our services every day.

Key Responsibilities

• Architect and develop AI-powered conversational assistants
  (voice + chat) for patient inquiries, appointment booking, triage, and call routing.
• Lead integration of AI modules with
  telephony platforms
  (VoIP, SIP, IVR, call APIs).
• Build
  automation pipelines
  that link call flows seamlessly with the CRM, including:
• Real-time patient information lookup
• Automatic call classification & tagging
• Data entry automation and task creation
• Lead development of
  AI-driven appointment ("rendezvous") systems
  including scheduling logic, calendar APIs, reminders, and follow-up automation.
• Develop secure and scalable backend services and APIs supporting AI infrastructure.
• Analyze, evaluate, and optimize AI model performance in production environments.
• Mentor junior developers and contribute to code quality standards.
• Work with compliance officers to ensure alignment with
  healthcare data privacy
  standards (GDPR, HIPAA-like frameworks).
• Collaborate with cross-functional teams to refine business requirements into technical architecture.

Required Skills & Experience

• 5+ years
  professional experience in software development (AI/ML, backend, or full-stack).
• Strong proficiency in
  Python
  ,
  
  , or equivalent backend languages.
• Production experience with
  AI/ML frameworks
  (PyTorch, TensorFlow, transformer-based LLMs).
• Demonstrated ability to build or integrate
  conversational AI systems
  (LLMs, Rasa, Dialogflow, Whisper, TTS/ASR pipelines).
• Solid understanding of
  telephony systems
  and APIs (Twilio, Asterisk, Voximplant, or similar).
• Expertise in RESTful API development and
  cloud-native architectures
  (AWS/Azure/GCP).
• Hands-on experience integrating with
  CRM platforms
  (HubSpot, Salesforce, Zoho, or custom).
• Proven capability to design scalable, high-availability systems.
• Strong understanding of data privacy and security best practices.
• Excellent communication skills and the ability to collaborate with both technical and non-technical teams.

Preferred Qualifications

• Experience in
  healthcare IT systems
  (EHR/EMR integration).
• Familiarity with workflow engines (Airflow, n8n) and automation frameworks.
• Background in real-time analytics or call-center performance monitoring.
• Knowledge of natural language understanding (NLU), dialogue management, or RL-based systems.
• Experience leading small teams or owning large features end-to-end.

What We Offer

• Competitive salary tailored to mid–senior expertise.
• Opportunity to lead impactful AI initiatives in a healthcare setting.
• A collaborative environment where your technical decisions shape core products.
• Career growth pathways in AI architecture, technical leadership, and product development.
• Continuous professional-training opportunities.

If you want to join our team and build something challenging and innovative, send us your CV