Remote Dutch-Speaking Junior Customer Support
2 days ago
Dutch-Speaking Customer Support Specialist
Schedule:
Mon–Fri: 10:00 – 18:30
Sat–Sun: 11:00 – 19:30
(Rotational shifts / 5 days per week)
We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction.
This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects.
Key ResponsibilitiesProvide support and guidance to customers in Dutch and English
Handle inquiries through email, chat, and phone
Identify and resolve customer issues effectively
Maintain accurate customer records and documentation
Deliver a professional and friendly service experience
Collaborate with internal departments when needed
Native or fluent Dutch
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset
Ability to work rotational schedules including weekends
14 salaries per year
(12 monthly + Easter bonus + Summer/Christmas split bonus)Private Health & Life Insurance
Performance bonus (according to project policy)
25 days annual leave
€50 monthly meal voucher
Full, paid training provided
Opportunities for internal growth and career development
Supportive multicultural working environment
Permanent contract
40h per week (8h/day, 5 days/week)
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