Junior KYC Agent

4 days ago

Athens, Attica, Greece Stoiximan Full time €25,000 - €40,000 per year

Let's start with the role

The Know Your Customer (KYC) Department is an integral part of our Client Operations Division. As a Junior KYC Agent, you will play a crucial role in verifying and authenticating the identities of clients to mitigate risks related to fraud, money laundering, and other illicit activities. This involves meticulously reviewing and validating customer-provided documentation, conducting thorough background assessments, and ensuring diligent adherence to regulatory mandates.

As a Junior KYC Agent, you will:

  • Collect and analyze key information in accordance with the regulations of the competent auditing authorities;
  • Assist customers with the KYC process, ensuring a smooth and efficient experience;;
  • Approve withdrawal requests concerning document verification;
  • Review and enhance previous data entries for accuracy;
  • Communicate with other departments to resolve related to customer identification or withdrawal;
  • Collaborate with team/shift leader and colleagues across various departments;
  • Handle and share sensitive information appropriately and confidentially;
  • Ensure compliance with AML (Anti-Money Laundering) laws and regulations;
  • Address fraud alerts effectively;
  • Update and maintain the customer database.

What you'll bring:

  • Observation and attention to detail;
  • A customer-centric mindset with a focus on service orientation;
  • MS Office / Google Suite skills;
  • Excellent verbal and written communication skills in Greek and English;
  • Prior experience in a back-office role (preferred but not required);
  • Strong critical thinking abilities and exceptional research skills;
  • Availability to work in shifts, including nights and weekends.

Stoiximan Perks

Competitive salary package and bonus scheme;

Health and life insurance for you and your family;

Monthly allowance for lunch & commuting expenses;

A buddy will support you with your onboarding;

Clear career paths and a developmental 360° feedback framework.

  • KYC & Customer Support Agent

    7 days ago

    Athens, Attica, Greece Novibet Full time

    Join Novibet as a KYC & Customer Support AgentAre you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for customer service and thrive in a fast-paced environment, this could be the right opportunity for you.Who We AreFounded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW...

  • KYC & Customer Support Agent

    7 days ago

    Athens, Attica, Greece Novibet Full time €25,000 - €35,000 per year

    Join Novibet as a KYC & Customer Support AgentAre you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for customer service and thrive in a fast-paced environment, this could be the right opportunity for you.Who We AreFounded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW...

  • Junior Customer Support Agent

    2 weeks ago

    Athens, Attica, Greece Harbor Lab Full time €25,000 - €45,000 per year

    ABOUT HARBOR LAB Founded in 2020 in Greece, Harbor Lab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the...

  • Junior Customer Support Agent

    2 weeks ago

    Athens, Attica, Greece Harbor Lab Full time €25,000 - €40,000 per year

    ABOUT HARBOR LAB Founded in 2020 in Greece, Harbor Lab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the...

  • German Βack Office Customer Support

    2 weeks ago

    Athens, Attica, Greece speakit Full time €36,000 - €42,000 per year

    We are looking for a Back Office Customer Support agent to join the German department of an online bank. The main focus of the position is the prevention of money laundering and the active and effective fight against financial crime. The main tasks of the Back Office Customer Support agent will include the: Support on Anti-Financial Crime tasks, including...

  • 2 fully funded PhD positions in 6G Wireless Communications and Machine Learning

    2 days ago

    Athens, Attica, Greece National and Kapodistrian University of Athens Full time €30,000 - €50,000 per year

    We are looking for two junior/senior researchers to participate in EU-funded projects related to 6G Wireless Communications and Machine Learning, leading to PhD dissertation in these areas.In the domain of 6G wireless communications, the PhD candidate will work on research topics related to the Radio Access Network (radio resource management, over-the-air...

  • Senior AI Software Engineer

    7 days ago

    Athens, Attica, Greece Grant Thornton Full time €80,000 - €120,000 per year

    Who we AreAt Grant Thornton Greece, we're not just part of a global network of 73,000 professionals across 150 countries. We're independent thinkers who prioritize quality, inclusion, and integrity to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive,...

  • Senior AI Software Engineer

    2 days ago

    Athens, Attica, Greece Grant Thornton Greece Full time €45,000 - €75,000 per year

    Who we AreAt Grant Thornton Greece, we're not just part of a global network of 73,000 professionals across 150 countries. We're independent thinkers who prioritize quality, inclusion, and integrity to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive,...

  • Full Stack .NET Developer

    2 weeks ago

    Athens, Attica, Greece Axiom Software Solutions Limited Full time €30,000 - €60,000 per year

    Job Description:We are seeking a skilled and experienced Full Stack .NET Developer with strong knowledge of the banking domain to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both front-end and back-end components of web applications used in banking and financial services. The ideal...

  • GenAI Engineer

    2 days ago

    Athens, Attica, Greece Grant Thornton Greece Full time €35,000 - €60,000 per year

    Who we AreAt Grant Thornton Greece, we're not just part of a global network of 73,000 professionals across 150 countries. We're independent thinkers who prioritize quality, inclusion, and integrity to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive,...