Laundry Team Leader,

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the "Mouratoglou Tennis Center", Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

Costa Navarino is looking for a Laundry Team Leader. The selected candidate willoversee daily laundry operations, ensuring cleanliness, efficiency, and high service standards. This role requires strong organizational and leadership skills, a hands-on attitude, and the ability to guide and develop a high-performing team.

Responsibilities

• Supervise laundry facilities, ensuring cleanliness, maintenance, and smooth daily operations.
• Oversee guest laundry services and accurate system charges (MICROS).
• Support and guide the team across all workstations (washing -ironing, guest clothes, uniforms, bedlinen from villas, linen & uniform storage).
• Maintain productivity and inventory records (linen, uniforms, damaged items, seasonal needs).
• Distribute uniforms to staff, manage handover processes, and update records.
• Coordinate schedules with external laundry providers according to occupancy and operational needs.
• Place and monitor orders for departmental supplies (sap).
• Plan staff schedules (shifts, leave, HR records) in line with labor law and hotel policies.
• Ensure compliance with Health & Safety standards, SOPs, and brand policies; train and monitor the team.
• Participate in training programs and encourage team development.
• Build strong working relationships with colleagues, other departments, and suppliers.

Requirements

• Experience in similar position will be considered a plus
• Technical expertise in linen care and laundry operations
• Computer literacy & hotel systems (Opera PMS, MICROS, etc.)
• English language
• Health & Safety knowledge and compliance monitoring
• Displays a "can-do" attitude and takes ownership for results
• Recognizes and rewards high performance
• Analyzes problems clearly and makes sound decisions
• Builds strong connections and influences positively through communication
• Demonstrates guest-oriented mindset with proactive service attitude
• Acts with integrity, honesty, and positivity
• Strong team player, supportive and collaborative

Benefits

• Competitive Compensation Package
• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
• Meals Provided On-site

• Ongoing Training & Development Opportunities
• Potential for Task Force Assignments Abroad in Marriott Hotels
• Exposure to an International Work Environment

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room – Online Wellness Platform
• Discounts at Marriott Hotels Worldwide