Polish-Speaking Customer Experts for tobacco products
6 days ago
Job Overview:
Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry
In collaboration with the tobacco industry's world leader - a pioneer in the design of smokeless products - TP in Greece has set out to deliver a smoke-free future.
Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Polish language skills to join our customer care team in Athens, Greece.
Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.
What you will do:
Educate users on how to use & take care of their devices
Provide assistance for new purchases
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
What you will bring:
Fluency in Polish
Very good communication skills in English
Exceptional communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Resourceful, able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well ascommunity & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for aGreat Place to Work-Certified Company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Find out more
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