Quality Assurance Manager

4 days ago

Athens, Attica, Greece ICR ΙΩΑΝΝΟΥ ΑΒΕΕ Full time €45,000 - €55,000 per year

About ICR Ioannou S.A.

ICR Ioannou S.A. is a leading Greek manufacturer of rotogravure cylinders and flexographic plates, based in Oinofyta. With over 50 years of experience, the company delivers high-quality prepress solutions to packaging and printing clients across Europe. Committed to innovation, quality, and reliability, ICR Ioannou adheres to the highest international standards, including ISO 9001 and ISO 14001, ensuring excellence across all operations.

Role & Responsibilities

  • Maintain and improve ISO 9001 & ISO 14001 quality standards

  • Perform Quality Control through sampling inspections across all products and services to ensure compliance with specifications

  • Manage customer claims, ensuring timely resolution and reporting to management

  • Conduct incoming raw material inspections and issue non-conformance reports

  • Identify opportunities for process improvements and prepare claim status reports for senior management

  • Collaborate with production and technical teams to enhance overall product quality and operational efficiency

Requirements

  • Bachelor's degree in Chemical Engineering or related technical field

  • Minimum 4 years of experience in a similar quality management role

  • Solid knowledge and hands-on experience with ISO 9001 & ISO 14001 standards

  • Strong analytical, problem-solving and organizational skills

  • Fluent in Greek & English

  • Prior experience in a European Industrial company will be highly appreciated

Why Join Us

  • Join a well-established company recognized for quality and innovation in the printing & packaging industry

  • Lead quality initiatives that directly impact customer satisfaction and operational excellence

  • Collaborate with experienced teams and contribute to continuous improvement

What We Offer

  • Attractive remuneration package

  • Opportunities for professional development and growth

  • Work in a dynamic environment with established quality management practices

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