Field Service Engineer

2 days ago

Thermi Thessaloniki Greece ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Local Division Manager

In this role you will execute service work with low to medium complexity in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point of contact while delivering quality and satisfying customer service.

Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support. 

The position involves travelling within Greece & occasionally international travel, as you will have the opportunity to provide hands-on assistance at customer sites.

You will mainly be accountable for:

  • Performing service tasks such as installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
  • Identifying opportunities to develop new service applications, equipment and methods
     

Qualifications for the role:

  • Electrical Engineering educational background (with License to practice)
  • Ideally, 2-5 years of experience in relative industry
  • Hands-on experience in servicing, maintanence, commissioning and repairing of frequency drives, UPS, solar inverters will be an asset
  • Sound knowledge of MS Office & Outlook. Knowledge of SAP & Salesforce, will be a plus
  • Driver's license. Ability to travel to domestic and international sites
  • Very good knowledge of Greek & English language 
  • A collaborative, solution-focused approach and strong communication skills

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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