HelpDesk Software Engineer

2 weeks ago

Athens, Attica, Greece cosmos business systems Full time €25,000 - €45,000 per year

CBSgroup is one of the largest Technology, InformationTechnology and Telecommunications groups, Key Systems Integrators of the Greekand Cypriot Market, with a powerful presence of 35 years and consists of CosmosBusiness Systems SA, Cosmos Consulting, CBS LAN and CBS IT Systems (Cyprus)LTD. Our company's mission is to provide high quality integrated solutions intechnology products and services to meet the needs of Private Business Sectorand Public Sector Organizations, investing in people and knowledge, a combinationthat makes it competitive and efficient.

Location: Hybrid (Athens)

Type: Full-time

HelpDesk Software Engineer

The successful candidate will be part of the Software &Consulting Services department and will participate in the testing and supportof application software throughout all phases of the project (development,system/regression/integration testing, support). In addition, he/she will beresponsible for collecting application software support requests, diagnosingany first-level errors, and informing the application development team of anysecond-level fixes.

Απαραίτητα Προσόντα:

What you'll do:

  • Support and test software applications across all project phases
  • Troubleshoot & resolve first-level issues
  • Communicate with clients & documentincidents
  • Collaborate with Dev & QA teams forescalations

What we're looking for:

  • Degree in Computer Science / STEM field
  • Experience in software support or similar role
  • Knowledge of OS, databases & networks
  • Team spirit + problem-solving mindset
  • Native Greek & strong English

Nice to have:

  • Software development & database skills
  • Experience with Agile/Scrum, Jira
  • Availability for shift work

Soft Skills:

  • Ability to multitask & meet deadlines
  • Team spirit & collaboration
  • Adaptability and willingness to embrace new challenges
  • Reliability & strong communication skills
  • Attention to detail and pixel-perfect implementation

Παροχές:

What We Offer:

  • Competitive salary
  • Hybrid work model
  • Modern, inclusive, and collaborative work environment
  • Continuous development and certification opportunities
  • Long-term career prospects in a growing company

Weare committed to an inclusive culture that encourages and supports the diversevoices of our employees. We welcomeapplications from individuals of all genders, ages, sexual orientations,nationalities, ethnicities, religions, beliefs, and ability status and allother diversity characteristics.

All submissions will be treated as confidential.

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