Customer Support Coordinator, NICOSIA- CYPRUS

21 hours ago


Athens, Attica, Greece PERI Ελλάς Full time €15,000 - €25,000 per year

PERI Group, the leading international company in the field of Formwork and Scaffolding, is looking for a Customer Support Coordinator for its subsidiary PERI Cyprus located in Nicosia, Cyprus

Main Responsibilities

  • Manage orders from customers/sales team/PMs in PERI Systems

  • Manage customer returns in PERI Systems including creating damage reports, repair and scrap bills

  • Co-ordinate with Technical/Sales teams on the exchange of equipment

  • Provide quality customer service via telephone and email communication

  • Book deliveries and returns in PERI systems

  • Support sales team/PM

  • File clean-up and closure in co-operation with vendors/PMs

  • Review and correct control prints of rent in co-operation with sales team/PMs

  • Book transports in PERI Systems

  • Follow-up with the rest of the department for backorders and unpacked orders

  • Biweekly visits to logistics partners for monitoring and stocktaking

Required Qualifications

  • University Degree

  • 1-2 years previous experience in a customer support role

  • Excellent utility of MS Office

  • Fluency in both written and spoken Greek and English

  • Strong communication skills along with active listening and negotiation skills

  • Customer and solution focused

  • Structured and methodical mindset

We offer

  • Stable and friendly working environment

  • Opportunities for development and growth

  • Continuous education and training



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