Customer Support Coordinator, NICOSIA- CYPRUS
21 hours ago
PERI Group, the leading international company in the field of Formwork and Scaffolding, is looking for a Customer Support Coordinator for its subsidiary PERI Cyprus located in Nicosia, Cyprus
Main Responsibilities
Manage orders from customers/sales team/PMs in PERI Systems
Manage customer returns in PERI Systems including creating damage reports, repair and scrap bills
Co-ordinate with Technical/Sales teams on the exchange of equipment
Provide quality customer service via telephone and email communication
Book deliveries and returns in PERI systems
Support sales team/PM
File clean-up and closure in co-operation with vendors/PMs
Review and correct control prints of rent in co-operation with sales team/PMs
Book transports in PERI Systems
Follow-up with the rest of the department for backorders and unpacked orders
Biweekly visits to logistics partners for monitoring and stocktaking
Required Qualifications
University Degree
1-2 years previous experience in a customer support role
Excellent utility of MS Office
Fluency in both written and spoken Greek and English
Strong communication skills along with active listening and negotiation skills
Customer and solution focused
Structured and methodical mindset
We offer
Stable and friendly working environment
Opportunities for development and growth
Continuous education and training
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