Customer Support Representative French Speaker
7 days ago
Customer Support Representative – French Speaker (Remote in Greece)
Location: Remote (based in Greece)
Contract Type: Full-time
Languages: French (fluent) + English (intermediate or better)
About the Role:
We are looking for French-speaking Customer Support Representatives to join an international company providing exceptional service to clients across Europe.
In this position, you will assist customers via phone, chat, or email — helping them solve issues, answering their questions, and ensuring a positive customer experience.
Key Responsibilities:
Provide support through multiple channels (phone, chat, email).
Identify customer needs and offer clear, accurate solutions.
Manage complaints with empathy and professionalism.
Stay informed about company products, services, and policies.
Collaborate with internal teams to ensure customer satisfaction.
Requirements:
Fluent in French (spoken and written).
Good level of English (for internal communication and training).
Excellent communication and problem-solving skills.
Customer-focused with a positive attitude.
Ability to work in rotational shifts (including weekends and holidays).
Based in Greece or open to relocating.
What We Offer:
Competitive salary package with monthly performance bonus.
Relocation support, including flight ticket and hotel accommodation for two weeks.
Remote work from anywhere in Greece.
Continuous training and opportunities for professional growth.
Start dates available between November and February.
If you are passionate about helping others and want to join a multicultural and dynamic team, apply now
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