Sales Support Assistant

1 week ago

Athens, Attica, Greece Combobooks Full time

Who we are & What do we believe?

MM Educational Group is a group of companies with international activity delivering complete educational solutions in the field of English Language Teaching (ELT) Computing - ICT, Maths, and Science. We are committed to our mission of spreading knowledge whilst striving to remain true to our core values, i.e. Excellence, Integrity, Honesty and Respect that helped us reach the position that we currently hold in the global market.

Who are we looking for this position?

We are currently seeking an experienced and well-organized Sales Support Assistant based in Athens to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers alike and will provide administrative assistance as needed fostering sales processes. Do you believe you are that person? Then apply now

Key responsibilities:

  • Daily customer service via phone calls and emails.

  • Order registration and handle the processing of all orders with accuracy and timelines.

  • Follow up of open orders in collaboration with our sales department.

  • Respond to complaints from customers and give after-sales support when requested.

  • Sales team support by providing data and reports.

Qualifications:

  • Bachelor's degree in relevant field.

  • Excellent written and spoken command in English, holding a C2 level certification will be an asset.

  • Relevant work experience will be considered a plus.

  • Excellent verbal and written communication skills.

  • Excellent knowledge and experience in Excel and office software applications. Hands-on experience with ERP systems will be a major asset.

  • A team player with high level of dedication and cooperation.

  • Well-organized and responsible with an aptitude in problem-solving.

What we offer:

  • Competitive remuneration package

  • Professional development opportunities (in our team we wish for everyone to expand their professional and interpersonal skills).

  • Opportunity to work in a dynamic and pleasant environment.

Employment Type

Full-Time

On-Site

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