Guest Relations/ Concierge Agent

Nestled on a private peninsula in Ornos, with its own private sandy beach and endless views of a sun-drenched horizon, Santa Marina, a Luxury Collection Resort, Mykonos is an iconic 5* luxury resort on the island of Mykonos.

The resort's 117 Rooms, Suites and Villas, all designed in a luxurious and chic style, are punctuated by lush gardens and two show-stopping infinity pools. Designed like a traditional Mykonian village perched on a slope leading down to the sea, the location is exceptional. Only 10 minutes from the airport, port and Mykonos Town, Santa Marina, Mykonos is in close reach of everything the beautiful island has to offer

Dining is an experience, a culinary and social occasion that is at the heart of this; Buddha-Bar Beach, Elais Greek Mediterranean Restaurant, Oasis Pool and the Beach Lounge, all complete this experience with warm and refined services.

At Santa Marina's Gingko Spa wellness is a state of mind, a state of being, an alignment of both. Santa Marina is like an exclusive club, a meeting place of the well-traveled from around the globe. A gracious lifestyle for our resort guests who love having the best Mykonos beach experience at their doorstep.

We are looking for a Guest Service/ Concierge Agent to join our team

Santa Marina, a Luxury Collection Resort, in Mykonos is looking for a competent and ambitious warm and outgoing Guest Service Agent to be part of our Front Office Team for the summer season of 2025. The candidate must be looking for a place to work that inspires, challenges and makes him/her proud to come to work.

The Reception is part of the first impression of Santa Marina and it majorly depends on the Front Office's friendliness and efficiency; The ideal candidate will be a smart and trustworthy individual able to provide our guests with a warm greeting, handle all incoming requests and anticipate their needs.

Requirements

• BA in Hospitality and Tourism Management or relevant studies
• Luxury hotel environment experience
• Highly proficient in spoken and written English.
• Good second language proficiency is a plus
• Knowledge of Opera PMS
• Must be flexible and have a positive, can-do attitude
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills and able to work with a wide range of personalities
• Previous experience with Marriott or Starwood will be an asset
• Negotiation with excellent PR & Communication skills
• Self-motivated, enthusiastic, and customer-oriented

Benefits

• The chance to be developed within the most innovative operator of lifestyle hospitality brands in the world.
• Competitive compensation package.
• Accommodation and meals while in Mykonos.
• Ongoing training opportunities.

If you're interested in this role, please apply now by sending an up-to-date copy of your CV.

We will recruit the first suitable applicants, so apply early as we may close earlier. In the event of a successful application, we will contact you to arrange an interview.

Please note CVs not fulfilling the above prerequisites won't be taken into consideration.