Call Center Operations Manager
2 weeks ago
Are you a dynamic leader passionate about optimizing operations and driving exceptional customer experiences?
CQS S.A., is seeking a high-caliber Call Center Operations Manager to join our rapidly growing team.
At CQS, we're not just a service provider; we're a strategic partner dedicated to creating and maximizing value for our clients. We thrive on quality, flexibility, and a relentless focus on client success, continuously evolving to meet the demands of a dynamic market. If you are ready to lead with vision and make a tangible impact in a people-oriented and forward-thinking environment, this is your opportunity.
Position Brief:
Key activities and responsibilities include:
- Coordinating daily activities and optimizing working schedules on a per-project basis, with continuous monitoring of effectiveness.
- Initiating and overseeing actions to guarantee the provision of consistently high-quality CRM services to our valued clients.
- Building robust relationships across all levels of the organization and externally to mobilize resources effectively and achieve strategic objectives.
- Driving growth and achieving sales targets by leveraging CQS's unique value propositions.
The Candidate:
- A University Degree in Business Administration, with a postgraduate degree highly preferred.
- A proven business development and management track record within the Call Center industry, including at least 5 years of significant staff management experience.
- Exceptional strategic and analytical thinking abilities, coupled with excellent communication skills to articulate vision and foster collaboration.
- A solid understanding of reporting and budgeting procedures, ensuring operational efficiency and accountability.
- Ability to anticipate future business trends, technology developments, and market expectations, translating them into new business opportunities.
- Fluency in English.
- Proficiency in MS Office Suite.
What We Offer:
- A competitive remuneration package that recognizes your expertise and contributions.
- Outstanding career opportunities within a dynamically growing company where innovation is encouraged.
- A supportive and friendly working environment, where your professional development is a priority.
Send your CV today and become a part of the CQS success story
-
Call Center Specialist
1 week ago
Athens, Attica, Greece OneWorld Call Center Full time €18,000 - €25,000 per yearOneWorld Call Center – Greek Speaking Sales Representative / Customer Care Support (100% Remote / Athens-Based)Company DescriptionAtOneWorld Call Center, we connect people and brands across the world through exceptional communication.Our mission is simple — to empower every interaction with trust, empathy, and energy.We are an international call center...
-
Call Center Supervisor
2 weeks ago
Athens, Attica, Greece CQS SA Full time €30,000 - €35,000 per yearCQS S.A., a leading Greek company in customer relationship management services, has been recognized as the #1 Top Employer in Greece for 2024 on Join a team celebrated for its outstanding workplace culture.With over 1,650 employees, CQS collaborates with major Greek and multinational companies across industries such as telecommunications, energy, retail,...
-
Call Center Team Leader
2 weeks ago
Athens, Attica, Greece CQS SA Full time €20,000 - €25,000 per yearCQS S.A., Greece's #1 Top Employer for 2024 on , is a leader in customer relationship management services. With over 1,650 employees, we partner with top Greek and multinational companies across telecommunications, energy, retail, banking, and insurance.We are looking for an experienced Team Leader to oversee inbound call center operations, drive...
-
Στελέχωση νέου call center
2 weeks ago
Athens, Attica, Greece HUMAN CALL Full timeΗ Human Call, με αφορμή το νέο της ξεκίνημα στην Αθήνα ,επιθυμεί να αναπτύξει την καμπάνια τηλεφωνικών πωλήσεων για λογαριασμό μεγάλου παρόχου ενέργειας, με ενθουσιώδη και επικοινωνιακά άτομα που...
-
Υπάλληλοι τηλεφωνικών πωλήσεων
2 weeks ago
Athens, Attica, Greece SPY CALL CENTER Full timeΗ SPY CALL CENTER επιθυμεί να προσλάβει Υπαλλήλους για το τμήμα πωλήσεων.Απαραίτητα Προσόντα:Προϋπηρεσία (επιθυμητή, όχι απαραίτητη)Παροχές:Πλήρης ασφαλιστική κάλυψηΑνταγωνιστικός μισθός και Bonus
-
IT Call Center Support
4 days ago
Athens, Attica, Greece Icap Contact Center Full time €8,000 - €12,000 per yearΤο Contact Center αναζητά Υπαλλήλους Τεχνικής Υποστήριξης για λογαριασμό πελάτη της, κορυφαίο πάροχο στο χώρο των τηλεπικοινωνιών .Με μια ματιά πρόκειται για...Διαχείριση και επίλυση τεχνικών αιτημάτων...
-
Call Center Supervisor
1 week ago
Athens, Attica, Greece Mellon Group of Companies Full time €20,000 - €25,000 per yearΗ Mellon Technologies, μητρική εταιρεία του Ομίλου Εταιρειών Mellon, κατέχει ηγετικό ρόλο στο χώρο των ηλεκτρονικών συναλλαγών, των υπηρεσιών τηλεφωνικής εξυπηρέτησης καθώς επίσης και των υπηρεσιών business process...
-
Call Center Supervisor
1 week ago
Athens, Attica, Greece Mellon Group of Companies Full time €40,000 - €60,000 per yearΗ Mellon Technologies, μητρική εταιρεία του Ομίλου Εταιρειών Mellon, κατέχει ηγετικό ρόλο στο χώρο των ηλεκτρονικών συναλλαγών, των υπηρεσιών τηλεφωνικής εξυπηρέτησης καθώς επίσης και των υπηρεσιών business process...
-
Call Center Supervisor
1 week ago
Athens, Attica, Greece Mellon Group Full time €40,000 - €60,000 per yearΗMellon Technologies, μητρική εταιρεία του Ομίλου Εταιρειών Mellon, κατέχει ηγετικό ρόλο στο χώρο των ηλεκτρονικών συναλλαγών, των υπηρεσιών τηλεφωνικής εξυπηρέτησης καθώς επίσης και των υπηρεσιών business process...
-
Call Center Agent
2 weeks ago
Athens, Attica, Greece CONVENTUS AE Full time €20,000 - €25,000 per yearΗ Conventus S.A., με δυναμική παρουσία στον χώρο της τηλεφωνικήςυποστήριξης, ενδιαφέρεται να εντάξει στην ομάδα της, Call Center Agents για Inbound & Outbound Calls, για λογαριασμόμεγάλων ελληνικών εταιρειών που παρέχουν...
