fixed term contract

Fixed Term Contract available until 30th of october
Main Responsibilities
As a Sales Advisor, you act as a true ambassador of the House. You are responsible for delivering an exceptional client experience while contributing to the store's commercial performance.

Sales & Customer Experience

• Warmly and professionally welcome every client with a tailored approach
• Identify customer needs and provide expert product advice
• Drive sales while respecting the brand's standards and values
• Ensure impeccable post-sale follow-up and customer satisfaction

Clienteling & Customer Loyalty

• Build and nurture strong, long-lasting relationships with each client
• Implement a proactive clienteling strategy (follow-ups, invitations, personalized messages)
• Utilize and update the CRM system to track preferences, purchase history, and key client milestones
• Provide ultra-personalized service to VIP and UHNW clients, before, during, and after the sale
• Actively grow and enrich the store's client portfolio through targeted initiatives
• Share updates on new arrivals, collections, and brand events with selected clients

Boutique Operations & Merchandising

• Ensure the boutique is impeccably maintained, restocked, and visually aligned with brand guidelines
• Contribute to visual merchandising and implement seasonal guidelines
• Support inventory processes and accurate stock management
• Follow internal procedures for transactions, returns, and daily operations

Brand Representation

• Embody the values, heritage, and savoir-faire of the House
• Share your knowledge of products, materials, and craftsmanship with enthusiasm
• Represent the House during special events or luxury activations in Mykonos

Profile

• Proven experience (minimum 2 years) in luxury sales, ideally in ready-to-wear or leather goods
• Solid knowledge of luxury retail techniques and clienteling best practices
• Impeccable grooming, excellent interpersonal skills, and strong attention to detail
• Able to work in a fast-paced, international, and demanding environment
• Fluent English required; additional languages (French, Greek, Russian, Arabic, Mandarin, etc.) are a strong asset
• Dynamic, autonomous, team-oriented, and motivated by excellence in customer service