Product Owner

At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

The Product Owner plays a key role in how the Consumer Business Unit uses the PEGA platform for data-driven, intelligent, and personalized customer engagement. Sitting in the commercial team, the role combines strategic leadership and cross-functional orchestration to ensure PEGA delivers Base Growth goals aligned with Consumer Business objectives.

More specifically, you will:

• Formulate and own the PEGA Commercial Vision & Roadmap, work with IT to deliver it, ensuring alignment with the Base Growth vision.

• Translate CVM strategies into PEGA customer journeys, collaborating with Base Growth Product Owners and Digital teams to design and activate campaigns.

• Guide, lead, and mentor the PEGA Designers, establishing structured workflows for quality delivery, platform optimization, and stakeholder collaboration.

• Collaborate with PEGA tech & delivery teams to translate business needs into actionable, timely, and high-quality outputs.

• Own and prioritize the PEGA backlog, considering input from Product Owners, CVM, Digital, and Call Center to maximize business value.

• Engage with Vodafone Group CVM, Digital Base, Call Center, PEGA Tech team, and vendor to promote best practices and accelerate platform use.

• MSc or BSc in Statistics, Finance, Marketing, or Information Systems
• 5+ years of experience in marketing automation or campaign management platforms
• Strong commercial mindset with a data-driven approach to campaign design and prioritization
• Proven ability to translate business needs into clear, actionable requirements
• Effective communicator with strong stakeholder management across commercial and technical teams
• Analytical, structured, and results-oriented, with strong problem-solving skills

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Needless to say, we cater for your communication wherever you are
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts

#LI-Hybrid #Vodafonespirit #Togetherwecan

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.