English Customer support agent

2 weeks ago

Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year
Your Role as a Customer Technical Advisor:
  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements

Requirements for the Customer Technical Advisor:
  • High School Diploma or Higher
  • Native/Fluent French;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills

Benefits

Cross Border Talent's Offer:
  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

  • Greek speaking Customer Support Agents

    2 weeks ago

    Athens, Attica, Greece Triskel Consulting Full time €20,000 - €40,000 per year

    We are looking for Customer Support Agents with Greek & English who will contact and support the best customers in the market.Responsibilities:Providing support in Greek by phone, email and Live chats;Processing with high attention to details and content;Identifying clients' needs and proactively proposing solutions;Focusing on customer expectations and...

  • Customer Support Agent Greece

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Customer Support Agent (Italian-speaking) Greece Join a growing international company in Greece and help customers with their daily needs in Italian and English. Responsibilities:Manage customer requests effectively Provide accurate information and assistance. Requirements:Native or fluent Italian speaker English level B2 or above Positive attitude and...

  • Customer Support Agent Greece

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Customer Support Agent (French-speaking) Greece Join a leading global team in Greece and help customers with their daily requests in French and English Responsibilities:Respond to customer queries with empathy and professionalism Handle cases and record details in CRM systems Provide efficient solutions Requirements:Native or fluent French speaker English...

  • KYC & Customer Support Agent

    7 days ago

    Athens, Attica, Greece Novibet Full time

    Join Novibet as a KYC & Customer Support AgentAre you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for customer service and thrive in a fast-paced environment, this could be the right opportunity for you.Who We AreFounded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW...

  • Junior Customer Support Agent

    2 weeks ago

    Athens, Attica, Greece Harbor Lab Full time €25,000 - €45,000 per year

    ABOUT HARBOR LAB Founded in 2020 in Greece, Harbor Lab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the...

  • Customer Support Agents

    1 week ago

    Athens, Attica, Greece One Way Full time €20,000 - €25,000 per year

    Επίσημος συνεργάτης της Vodafone, αναζητά υπάλληλους, μόνιμοι κάτοικοι Αττικής, για τη στελέχωση των παρακάτω θέσεων:Customer Support Agents (Remote Working μετά τους πρώτους 6 μήνες)Περιγραφή Θέσης:Διαχείριση...

  • Junior Customer Support Agent

    2 weeks ago

    Athens, Attica, Greece Harbor Lab Full time €20,000 - €40,000 per year

    ABOUT HARBOR LAB Founded in 2020 in Greece, Harbor Lab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the...

  • Technical Support Agent

    1 week ago

    Athens, Attica, Greece Icap Contact Center Full time €12,000 - €24,000 per year

    Technical Support Agent - Εξυπηρέτηση Εισερχομένων ΚλήσεωνICAP CONTACT CENTERΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 43 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 5 ώρεςΗμ. ανάρτησηςπριν 5 ώρεςΜε κάποια...

  • Customer service English speaker

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    Customer Service Agents Athens, GreeceLanguages Needed: Dutch / Italian / Polish / Portuguese / Spanish / Swedish / French / German Benefits:Work visa & permit supportCompetitive salary2 extra salaries per year + monthly performance bonusPrivate insurance in addition to public coverageGrowth and training opportunitiesFree Greek language coursesSpecial...

  • Customer service English speaker

    1 week ago

    Athens, Attica, Greece Savior Artigos Texteis Lda Full time €18,000 - €28,000 per year

    Customer Service Agents Athens, GreeceLanguages Needed:Dutch / Italian / Polish / Portuguese / Spanish / Swedish / French / GermanBenefits:Work visa & permit supportCompetitive salary2 extra salaries per year + monthly performance bonusPrivate insurance in addition to public coverageGrowth and training opportunitiesFree Greek language coursesSpecial...