Front Office Agent

6 days ago

Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

"Ella" means 'come' in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean's most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living. In order to support our rapid growth we are seeking to hire: Front Office Agent.

This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high

Position Summary

The Front Office Agent offers guest administrative support across the resort. He/she welcomes guests, greets people who visit the resort. Coordinates front-desk activities, including correspondence distribution, redirection phone calls, and represents the resort to guests throughout all stages of their stay.

Scope

  • Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, to meet hotel targets
  • Builds and maintains effective working relationships whilst promoting the company's culture and values
Requirements
  • Three or more years' working experience in a similar role in the luxury hospitality sector (5* Hotels)
  • Degree / Diploma in Hospitality/Tourism
  • Excellent knowledge of English language
  • A second language (French, German, Russian, or Italian) will be considered as a plus

Position attributes

  • Flexibility to respond to a range of different work situations
  • Passion for delivering exceptional levels of guest service
  • Negotiation and excellent Communication skills
  • Pleasant personality, client oriented
Benefits
  • Competitive remuneration package
  • Career advancement in a fast-growing organization
  • Continuous learning & development within a transparent & inclusive working environment
  • Collaborative working environment
  • Accommodation & meals

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.

  • Front Office Agent

    6 days ago

    Rhodes, South Aegean, Greece Lindos Hotels Full time

    Front Office AgentLindos Hotels Τουρισμός / ΞενοδοχείαΠροβολή 21 θέσεωνΡόδοςΤοποθεσίαΡόδοςπριν μία ώραΗμ. ανάρτησηςπριν μία ώραΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια εμπειρίαΕποχιακός/ήΤύπος

  • Front Office Agent

    1 week ago

    Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

    "Ella" means 'come' in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of...

  • Front Office Manager

    1 week ago

    Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

    "Ella" means 'come' in Greek.  A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of...

  • Υπάλληλος Υποδοχής/Front Office

    1 week ago

    Rhodes, South Aegean, Greece ZEUS HOTELS A.E. Full time

    Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας Sol by Meliá COSMOPOLITAN 4* στην Ιαλυσό Ρόδου:Υπάλληλο υποδοχής / Front office agent (κάτοικο Ρόδου)Καθήκοντα και αρμοδιότητες:Καλωσορίζει τους πελάτες και...

  • Guest Service Agent

    1 week ago

    Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

    "Ella" means 'come' in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of...

  • Guest Service Agent

    6 days ago

    Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

    "Ella" means 'come' in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of...

  • Front Desk Manager

    1 week ago

    Rhodes, South Aegean, Greece Ella Hotels and Resorts Full time

    "Ella" means 'come' in Greek.  A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of...

  • Guest Relations Agent

    6 days ago

    Rhodes, South Aegean, Greece Lindos Hotels Full time

    Guest Relations AgentLindos Hotels Τουρισμός / ΞενοδοχείαΠροβολή 21 θέσεωνΡόδοςΤοποθεσίαΡόδοςπριν μία ώραΗμ. ανάρτησηςπριν μία ώραΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια εμπειρίαΕποχιακός/ήΤύπος

  • Reservation Agent

    1 day ago

    Rhodes, South Aegean, Greece ΞΕΝΑΚΗΣ ΑΥΤΟΚΙΝΗΤΑ Α.Ε.Β.Ε. Full time

    Job Title: Reservation AgentCompany: Elephant Rent-a-MotoLocation: RhodesEmployment Type: Full-time / SeasonalWe are looking for a Reservation Agent to assist customers with their rentals. The role focuses on welcoming customers, explaining rental options, and completing reservations at our rental station.ResponsibilitiesAssist customers face to face at the...

  • Υπάλληλος Υποδοχής

    1 day ago

    Rhodes, South Aegean, Greece Cabu Hotel Full time

    Το ξενοδοχείο Cabu Hotel στο Φαληράκι Ρόδου, αναζητά Υπάλληλο Υποδοχής (Front Office Agent) για τη σεζόν 2026.ΚαθήκονταΥποδοχή και εξυπηρέτηση πελατών με ευγένεια και επαγγελματισμό.Διαχείριση κρατήσεων, check-in...